Smart / Remote Hands
Your on-site technical team available 24/7 across Spain. From simple cable checks to complex hardware installations, we act as your hands in the data center.
CORE SERVICES
What We Handle
From routine maintenance to emergency interventions, our certified technicians provide professional on-site support for all your data center and server room needs.
Hardware Installation
Professional installation and configuration of servers, network equipment, and storage devices in your data center or server room.
- Rack and stack servers
- Cable management and organization
- Power distribution setup
- Initial configuration and testing
Equipment Replacement
Swift replacement of failed components, drives, power supplies, and network cards to minimize downtime and restore operations.
- Hot-swap component replacement
- Drive replacements and verification
- Network card swaps
- Power supply replacements
Physical Inspections
Detailed visual inspections and diagnostics to identify issues, verify configurations, and ensure proper operation.
- Visual hardware checks
- LED status verification
- Cable integrity inspection
- Environmental monitoring
Power Management
Safe power cycling, outlet management, and circuit verification to resolve issues and perform maintenance.
- Controlled power cycling
- PDU management
- UPS verification
- Circuit testing
Network Connectivity
Patch cable installation, cross-connects, and network troubleshooting to ensure proper connectivity.
- Patch cable installation
- Cross-connect verification
- Port testing and diagnostics
- Fiber optic handling
Asset Management
Equipment receiving, inventory management, and secure disposal services for your data center assets.
- Equipment receiving and verification
- Asset tagging and documentation
- Decommissioning services
- Secure equipment disposal
How It Works
Simple Request Process
Get the on-site support you need in four simple steps, with real-time updates throughout the process.
Submit Request
Send us your request via email, phone, or our portal with detailed instructions and any necessary credentials. Include photos or diagrams if helpful.
~ 5 minutes.
Confirmation & Dispatch
Receive immediate confirmation with estimated arrival time. Our technician reviews the requirements and prepares necessary tools and equipment.
~ 15 minutes.
On-Site Execution
Our certified technician arrives at your location, verifies access, and executes the task following your instructions. Live updates via email or phone.
~ 1-3 hours.
Documentation & Sign-Off
Receive detailed documentation with photos, test results, and any relevant notes. Complete service report delivered within 2 hours of completion.
Same day
Need On-Site Support?
Real-Time Coordination
Stay Connected Throughout
Every smart hands task includes real-time communication, photo documentation, and detailed reporting so you’re always in control.
Our technicians work as an extension of your team, following your procedures and protocols precisely. Whether it’s a simple reboot or a complex installation, you’ll receive live updates and can provide real-time guidance if needed.
All tasks are documented with timestamped photos, video when requested, and comprehensive reports delivered immediately upon completion. You have full visibility into what was done, when, and by whom.
100%
Photo Documentation
Real-Time
Status Updates
2hrs
Report Delivery
24/7
Communication
Let's Talk About Your IT Needs
Fill out the form and our local team will get back to you with tailored solutions for your project in Spain.